We know that fraud can be a major concern for firms moving into e-commerce which is why we ensure we offer first class fraud protection and security systems.
We are PCI Level 1 compliant and ensure that all sensitive data is stored securely. Our complex security system and dedicated fraud management team work to combat fraud by spotting it before it occurs and preventing it from happening.
We are confident that you will not face any security problems but if you do have concerns our UK based call centre is available 24/7, 365 days a year for us to help if any issues do occur.
All of our merchants are assigned a dedicated account manager for you to call on for help with any issues you might be experiencing, whether you have queries on the payments you are seeing in your account, have questions on how to use the system, would like to discuss chargeback defences, request account changes or simply need your password resetting.
In addition, our Integration Support Team will be on hand to guide you through setting up your account and at any point down the line should you decide to make changes to your integration or have any technical questions that your account manager may not be able to answer.
We facilitate multi-currency payment options enabling you to expand your market and grow your firm into a global business. We are also a multi-lingual company meaning we can provide you with payment pages in several languages which increases the number of customers who are able to understand your payment process and can help boost your sales.
At Axcess, we don’t believe in limiting you to one or two payment methods, which is why we support bank to bank transfers, virtual wallets, sofort and mobile payments, as well as transactions from all major card companies and many other payment methods.
Using Axcess doesn’t limit you to one or two different payment methods. We offer a multitude of different methods so you can choose which best suit your needs and which you would prefer to offer to your customers. As well as major card companies Visa and Mastercard we facilitate bank to bank transfers, virtual wallets, sofort, mobile payments along with many other payment methods.